This week’s predominant weblog discussions embody …
Promoting buyer knowledge – good or dangerous thought?
Watch out with knowledge A few years in the past a couple of banks debated the concept of promoting buyer knowledge to get a payback. It was the mistaken resolution – should you promote buyer knowledge, it ought to the shopper who will get the payback, not the financial institution – and so they failed. The 2 particular examples I keep in mind are Barclays…
AI might be as transformational because the printing press, based on Jamie Dimon
After yesterday’s dialogue of being cautious with buyer knowledge, AI will be the resolution. In earlier examples of knowledge sharing, reminiscent of these talked about with Barclays and ING ten years in the past, it was an excessive amount of of a blunt instrument. The intelligence was missing. However I can see banks shifting stealthily into buyer knowledge sharing, concentrating on,…
Why Fb [Meta] is the enemy
Persevering with my debate about knowledge utilization and knowledge abuse, I listened to a captivating dialogue from the BBC about whether or not Mark Zuckerberg is an efficient or dangerous billionaire. You may take heed to the podcast if , however a couple of gadgets got here up reminiscent of the discharge of buyer knowledge to Cambridge Analytica a couple of years…
Cease speaking about “Open Banking”
Speaking of sharing knowledge, Salt Edge simply despatched me some attention-grabbing stats about Open Banking and Open Finance (there’s a distinction). They begin by quoting that inconsistently dependable supply Statista, who declare that the variety of open banking customers worldwide was anticipated to develop by a mean of fifty% per 12 months between 2020 and…
A digital pivot: LVMH and Blackstone
I usually say in speeches that you just now have the power to pay anytime, anyplace out of your pocket or purse. Now I realise that the point out of pocket or purse is not related. It’s pay anytime, anyplace out of your gadget, and shortly it will likely be pay anytime, anyplace, together with your physique as a token…